Welcome to Rohseh! By using our website and services, you agree to comply with and be bound by the following terms and policies. Please review them carefully. If you do not agree with these terms, you should not use our website or services.

1. General Terms

  • Acceptance of Terms: By accessing our website, you agree to be bound by these Terms and Policies, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.
  • Modification of Terms: We reserve the right to modify these terms at any time. Any changes will be posted on this page and will be effective immediately upon posting.

2. Privacy Policy

  • Personal Information: We are committed to protecting your privacy. We collect personal information to process orders and provide you with a personalized shopping experience. This information may include your name, address, email address, and payment information.
  • Use of Information: We use your personal information to process transactions, send order updates, and inform you about new products and promotions. We do not share your personal information with third parties except as necessary to provide our services or as required by law.
  • Security: We implement a variety of security measures to maintain the safety of your personal information. However, we cannot guarantee absolute security due to potential threats and vulnerabilities on the internet.

3. Shipping and Delivery

  • Processing Time: Orders are typically processed within 3-4 business days.
  • Shipping Time: Delivery times vary based on your location and chosen shipping method. Estimated delivery times will be provided at checkout.
  • Shipping Charges: Shipping charges are calculated based on the weight of the order and the delivery location. Free shipping may be offered on orders over a certain amount, as indicated on our website.

4. Returns and Refunds

  • Return Policy: You may return most new, unopened items within 14 days of delivery for a full refund. Items must be returned in their original packaging and condition.
  • Refund Process: Once we receive your return, we will inspect the item and notify you of the status of your refund. Approved refunds will be processed within a certain amount of days, depending on your payment method.
  • Exceptions: Custom or personalized orders, sale items, and gift cards are non-returnable and non-refundable.

5. Intellectual Property

  • Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Rohseh or its content suppliers and is protected by international copyright laws.
  • Use of Content: You may not reproduce, distribute, or use any content from this website without our explicit written permission.

6. Limitation of Liability

  • Disclaimer: Rohseh is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.
  • No Warranty: We make no warranties or representations about the accuracy or completeness of this site’s content or the content of any sites linked to this site.

7. Governing Law

  • Jurisdiction: These terms and policies are governed by and construed in accordance with the laws of the state in which Rohseh is located, without regard to its conflict of law principles.

8. Contact Information

If you have any questions about these Terms and Policies, please contact us at: